Terms of sale
(Nur auf Englisch)
Our products are made with products that comply with CE standards.
Confidentiality
All personal data concerning you and communicated to us
during your purchase are processed in the utmost
confidentiality. We only request such information as is
required to ensure the proper delivery of your orders.
Under no circumstances will your personal data be sold
or leased to third parties for advertising, mailing or
other purposes. Furthermore, all transactions carried
out using Visa or MasterCard credit cards appear on your
invoice as Novamedia, not HolyTrainer.
Prices
We reserve the right to change prices at any time, but
products will be send at the prices listed on the
day the order was recorded, subject to availability. For
deliveries outside of Switzerland, and unless stated
otherwise, the customer is aware that customs
duties and formalities may apply: the customer commits to
verify the possibility of importing the goods into the
country of destination. For European customers, please note that Switzerland is not part of the EU.
Return and Warranty
Please note that we do not accept returns for custom ordered devices that were made especially for the customer.
If you made an error in your order and the merchandise
has already been sent, you have three days from the date
of receipt to return it. This warranty is valid only for
unopened products. You are liable for shipping and
return expenses. Packages delivered via UPS can not just
be refused. They must be accepted and returned at your
expense. In the case of a refusal, no refund can be
made. In light of the nature of the product, you cannot
return the merchandise as soon as it has
been opened. For goods shipped within Switzerland, our
prices include VAT. Goods shipped abroad are subject to
VAT and customs fees.
Liability
The products offered on the site comply with applicable
Swiss legislation. Under no circumstance may we be held
liable for any misuse of the products, including their
use for any purpose other than that stated by the
product manufacturer, nor for failure to follow the
instructions on how to use the product, especially as
regards the use of lubricants. The photographs, texts,
graphics information and features reproduced and
illustrating the products presented here are not
contractually binding. Therefore, we can not be held
liable for any error or omission in any of these product
photographs, texts, graphics, information or features,
or in the event of any change in features brought about
by the suppliers. We disclaim any responsibility for the
contents of sites to which hyperlinks on our own site
may link.